Tenant information

Tenant’s FAQ

 

As a tenant, or prospective tenant, you will probably have a lot of questions about properties to rent in Leicester. Here are some of the most commonly asked questions about the letting process.

 

I have seen the property and wish to rent it, what shall I do next?

The property can only be reserved once you have paid the non-refundable Administration Fee has been paid and we have received the relevant information for reference check to be carried out along with completed Application Forms.

 

 

1. Administration Fees:

 

From 1st January 2015 our charge will be £150.00 (including VAT) per tenant over the age of 18. This fee is non-refundable.

 

2. Application for Tenancy

 

 Each tenant above the age of 18 years will need to apply.
Our team will provide you with a Tenancy Application Form during / after the viewing.

 

 

3. References

 

Full references are required for each applicant for a property to rent (but see below for exceptions, please call us on 0116 352 7012 for further information)

 

For individuals:

  • a letter from your employer on headed paper, stating position and salary
  • a copy will be taken of photographic ID (passport or driving licence)
  • a copy will be taken of a utility bill dated within the last 3 months
  • a copy of a bank statement/mobile phone bill.

 

For corporate lets:

  • an accountant’s reference for the company
  • we will check the company at ‘Companies House
  • we need to obtain clarification that the companies’ accounts are in good order and up-to-date.

 

For students:

We may ask that in order to proceed with the let, a guarantor is in place or alternatively payment for the length of the tenancy is made in advance.

 

The guarantor will need to be a professional in full time work and a homeowner.

  • a letter from your employer on headed paper, stating position and salary
  • a copy will be taken of photographic ID (passport or driving licence)
  • copy will be taken of a utility bill dated within the last 3 months
  • a copy of a bank statement/mobile phone bill
  • Proof of Home Ownership

 

4. Deposit


How much deposit do I have to pay?

The deposit amount is equivalent to four weeks rent. For example, for rental accommodation priced at £600 per calendar month, the deposit payable is £600. The Deposit must be payable on or before the date of move in. Any funds transferred through the bank must be cleared on the date of move in.

 

What happens to this money? When do I get it back?

Following legislation introduced in April 2007, it is now a requirement for all deposits to be registered within a

government approved scheme. For ‘managed’ properties (i.e. those managed for the landlord by Kings Real Estate), Kings Real Estate register the deposits with the Deposit Protection Service (DPS). For further information please contact us on 0116 352 7012.

 

What should I do with the deposit?

Introduced in April 2007, it is now compulsory to adhere to government guidelines regarding the registering of the deposit in an approved scheme. Kings Real Estate registers the deposits for all managed properties with Deposit Protection Service (DPS). Further information, terms and conditions can be found at http://www.depositprotection.com. For further information please contact us.

 

Landlords who manage their own properties are responsible for registering this deposit after Kings Real Estate transfer the deposit to them following the commencement of the tenancy. It is the landlord’s responsibility to provide details of the scheme under which the deposit has been registered. Normally the tenant should receive notification of this through the post; this should include information on the procedures for the return of the deposit. More information about deposit protection can be found on the government website.

 

 

5. Rent

 
Rent will need to be paid in advance. Upon move-in, your first months rent must be payable on or before the date of move in. Any funds transferred through the bank must be cleared on the date of move in.

 

On what date will my monthly rent be due?
Rent is payable by standing order, which is dated 3 days before the ‘rent due’ date (in the above example this would be the 1st Sept, 1st Oct etc.) to allow time for the monies to clear into the rent account. On the day of your move-in, you will receive a Standing Order Mandate to which will detail the account details and date for your future rent payments.

 

 

6. Move-In

 
Once your references have been checked and the property is ready for you, we will contact you to arrange a mutually suitable date and time for move-in for you to come to our offices to sign the agreement and to collect keys.

 

For properties managed by Kings Real Estate, you will also be provided with emergency out-of-hours numbers.

 

You will also be provided with Safety Certificates and your EPC.

 

 

What do I need to do if I want to stay on in the property after the tenancy has ended?

 
For properties managed by Kings Real Estate, you will be contacted by our office a few weeks before the end date of your contract, asking you if you wish to renew your tenancy. A form will be sent out to you for you to complete and return to our office. We can then contact your landlord and arrange to sign a new contract.

 

A renewal fee of £55 for a 6 month renewal, and £75 for a 12 month renewal, must be made, after which we will update our records.

 

If your property is managed by your landlord, you must contact them directly. We are happy to assist in drawing up new contracts – please contact the office for more information.

 

What do I need to do when I move out of the property?
For properties managed by Kings Real Estate we will contact you to arrange a mutually convenient time for us to come and check the property for any dilapidations. We recommend that you try to be present if possible to agree any damages, etc. which may have arisen.

 

If you cannot find the answer to your question above, please do not hesitate to contact us for information on 016 352 7012.

 

For properties managed by your landlord, you must liaise with your landlord to arrange a time for the check out.

IE8 Alert! Cookie Alert!

To get the best possible experience using our website we recommend you upgrade to a modern web browser. More info